Shipping policy

At Hicks, we’re committed to getting your orders to you quickly and safely. Please review our shipping policy below for all the details you need before placing your order.

Order Processing Time

  • All orders are processed within 1–2 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

We offer fast and reliable shipping across Australia (or globally, if applicable):

Shipping Method

Estimated Delivery Time

Standard Shipping

3–7 business days

Express Shipping

1–3 business days

Note: Delivery times may vary depending on your location and external factors (e.g., weather, carrier delays).

Shipping Rates

  • Free Standard Shipping on all orders over AUD $50
  • A flat shipping rate of AUD $7.95 applies to orders under AUD $50
  • Express Shipping available at checkout for an additional fee

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.

Shipping Delays

While we do our best to ensure timely delivery, Hicks is not responsible for shipping delays caused by carriers, customs, or incorrect shipping information provided by customers.

Contact Us

Still have questions? Contact us anytime, we’re happy to help.

Email: contact@myhicks.shop